Shipping policy

LEPU4060 / Forméa – Shipping Policy

Canada + United States

1. General Shipping Information


1.1 Order Processing Time


All orders are processed within 1–2 business days (excluding weekends and holidays).

1.2 Delivery Time


Estimated delivery time for all orders:
3–10 business days
(Additional time may be required for remote regions.)

1.3 No PO Boxes


We do not ship to PO Boxes, APO, FPO, or DPO addresses.
A complete street address is required for all shipments.

1.4 Undeliverable Packages


Packages returned due to invalid addresses, refusal, or failed delivery attempts may require additional shipping fees for reshipment.

1.5 Customer Support


For assistance, please contact:
📧 formeaskincare@gmail.com


2. Free Shipping Policy (By Region)


2.1 Canada – Free Shipping Over $100 USD


Free standard shipping applies to Canadian orders over $100 USD (before tax).

Excluded from free shipping:
• Nunavut (NU)
• Northwest Territories (NT)
• Yukon (YT)
• Selected remote postal codes (e.g., X0 / X1 / Y0 / A0 / R0 / V0)


**2.2 United States – Free Shipping Over $100 USD

(Contiguous States Only)**
Free standard shipping applies to U.S. orders over $100 USD (before tax) shipped to the 48 contiguous states.

Not eligible for free shipping (shipping still available):
• Hawaii (HI)
• Alaska (AK)
• Puerto Rico (PR)
• U.S. Virgin Islands
• Guam, Saipan, American Samoa
• All U.S. Territories or remote island regions


3. Delivery Regions


3.1 Canada


We ship to all Canadian provinces except Quebec.
Orders with Quebec addresses cannot be processed.

3.2 United States


We ship to all U.S. states and regions.
(No U.S. delivery restrictions apply.)